Tag Archives: Sunnybrook Hospital

A letter to the CEO of Sunnybrook Health Sciences Centre

Here is a letter I wrote to recognize an outstanding nurse of Tracy’s:

Dr. Barry McLellan President and CEO
Sunnybrook Health Sciences Centre
2075 Bayview Avenue, Suite D-375 

Toronto, ON  M4N 3M5

RE: RECOGNITION OF OUTSTANDING EMPLOYEE & NURSE – Katie Weaver, CCU nurse at Sunnybrook

Dear Dr. McLellan,

I am writing this letter on behalf of my sister Tracy Kyne, and my family including: Joan and Mack Dort (Tracy’s parents), Lynn and Darren Pang (sister and brother-n-law), and myself and my husband Robert Lendvai (sister and brother-n-law).

While cycling alone near Blue Mountain on Scenic Caves Road, Tracy crashed her bike and sustained a devastating and catastrophic injury severing her spinal cord. She had been training for “The Centurion” bike race in Collingwood, and was airlifted to Sunnybrook on Sunday September 4th, 2011.

Dr. da Costa operated to stabilize her neck on Monday September 5th, but the devastating news of her “complete” spinal cord injury – quadriplegic- was overwhelming for us. As you can imagine we were all affected by this tragedy with intense emotion, pain and loss – of the life she had. She is an active single mother of three young boys, and so we also rallied to care for them at the same time.

She has spent the past three weeks in the CCU, where she has been cared for by many of your CCU staff. We’ve encountered people along the way whose passion for their work in healthcare varies considerably. Some who are excellent professionals deserving of praise and others who seem to be there just earning a pay check. I’d be happy to share further details if you are interested.

The purpose of this letter is not to criticize or complain, but rather to compliment someone extraordinary. There is one person in particular who has shown incredible compassion and gone above and beyond her call of duty – Nurse: Katie Weaver. She is superior, and has answered her calling.

We have been camped out – in shifts – by Tracy’s side all the days of her stay. She’s had some ups and some downs. We learned quickly who we could count on. We knew that that if Katie was Tracy’s nurse, we could count on her to take the best care of Tracy possible. Katie would take the time to explain things to us in terms that we understood. She spoke to Tracy as a person, a friend and a peer. She never spoke down to her or tried to undermine or dismiss her needs. She is a consummate professional. She exemplifies the Sunnybrook values – excellence, collaboration, accountability, respect and engagement.

She cared for Tracy “when it mattered most”.

Thanks to Katie’s positive attitude and motivating spirit, Tracy is now in B5 and progressing much more quickly than anyone expected. We firmly believe that Tracy’s progress in the recent days should be credited to Katie.

Just a few examples of Katie’s exceptional caring, last week she managed to find a chair that would allow Tracy to go outside and breathe the fresh air-  even if it was brief, she was the first one to wash Tracy’s hair, she’s taken her precious break time to sit with us (Tracy’s family), to console and counsel us, and the list goes on  – all the while overachieving as a medical professional.

We have many more days ahead at Sunnybrook followed by Lyndhurst, and we want to be sure along the way that we recognize those individuals who deserve accolades for not just “showing up”, but rather going the extra mile.  Katie Weaver is one of those people!

Sincerely,

Lesley Dort-Lendvai

It’s been 3 weeks since Tracy had her accident

Before I share my latest visit stories with you, I have a note from my parents Mack and Joan Dort.

NOTE FROM MY PARENTS MACK AND JOAN:

Thank you! We are so grateful for all of your posts, notes, emails and prayers. They have meant so much to us. After a long day with the boys, or in the hospital with Tracy, or for Dad alone in Ottawa working – being able to sit down and read comforting, kind and reassuring words from friends and family helps us to get through each day. God bless!

REMINDERS:

1.      WRITE – the old fashioned way – to Tracy. She doesn’t get to read your Caringbridge or Facebook posts. Send cards, notes and pictures to ATTN: Tracy Kyne c/o Lynn Pang, 121 RANLEIGH AVE, TORONTO ON  M4N 1X2

2.      GIVE  –You can donate online with PayPal or visit any CIBC branch and tell them you’d like to make a donation in Trust for Tracy Dort-Kyne to this account: #00002 / 60-47599.

3.      VISIT – Email Lynn at lynn@panger.ca with VISIT TRACY in the subject line to schedule a visit to see Tracy in the hospital – include a few days and times that work for you. And remember it’s a “working visit”.

TRACY’s Friday Adventure

On Friday afternoon when we got to the hospital the nurse asked Abby and I to leave because they were going to move Tracy from her bed to the “chair”, and then we could take her for a walk – outside! Again! She had done it the day before with her friend Bette. We were excited, even though it was a rainy day.

When we went back in after they moved her, the nurse was adjusting the oxygen tank on the back of the chair. I started assessing the “chair” and decided it was to be renamed the “Little House on the Prairie” wheelchair. Picture it. A very high back with HUGE wheels – like wagon wheels, no sides or arm rests to speak of. But! We didn’t care we were going outside!

The nurse started wheeling Tracy down the hall only to discover that the wheels on this chair were like a bad IKEA shopping cart, left was right and right was left. We bumped and grinded down the halls – giggling along the way, to the elevator and eventually outside. Our nurse was sweet but timid, so Tracy wanted me to let her know she is “adventurous” and to “go for it”.  And that we did. We stopped and Tracy sat for a few minutes looking up at the cloudy sky, she said “wow, they are moving so fast”.

We turned around to go back in and realized a little too late that we were going a little fast! Oops!…. and poor sweet Tracy started to topple sideways out of the chair (remember no arms or sides…J.) Abby rescued her and we adjusted her back into her chair. She took it all in stride with a smile on her face while we profusely apologized.

It was in that moment – of her falling sideways – that “it” really hit me!

MOVING TO B5!!!

We learned today that after a roller coaster ride in CCU, tomorrow Tracy will be moved to B5. All the docs and nurses are amazed at how quickly she has progressed!  YAY Tracy!

God bless,

Lesley